_Florence was nominated by her employer, Catherine Hayhoe of A Friend
in Need Home Health Care Services, in Huntsville. In 500 words,
Catherine was able to present a passionate story of Florence’s work
history and the contributions she has made to the profession of Personal
Support. In a 38-year career in Long Term Care and Home Care, Florence
has demonstrated leadership skills and advanced knowledge. She advocates
for improvements and mandatory standards for the profession, as well as
for her clients and colleagues.
Florence is passionate about her job, and an
expert at her agency and is involved in every in-service function. She
has solid clinical judgement coupled with emotional intelligence which
allows her to develop trusting therapeutic relationships with her
clients.